Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
clean
spacious
unfriendly staff
service issues
6.4/10
Nice
Rooms
6.7
Location
8.0
Service
6.3
Dining
6.7
Guest reviews
6.4/10
based on 5 reviews
3/5
based on 552 reviews
6.5
6.5/10 based on 1794 reviews
#324 of 427 hotels in Munich based on Tripadvisor
Alice
United Kingdom,
April
2024
6.6/10
The hotel was very spacious compared to other hotels I 've stayed at in Europe, but sleeping in the bed was very uncomfortable, like sleeping on a table. The service was friendly and helpful, though there were some issues with being treated poorly initially. The location was near the center of the city, which was perfect, but a bit of a walk to the Oktoberfest fairgrounds. The dining was ok, but not worth the high price. The lack of air conditioning in the rooms was a downside.
Rooms
5.0
The rooms were very spacious compared to other hotels in Europe, but the bed was very uncomfortable, like sleeping on a table.
Service
7.0
The service was friendly and helpful, but there were initial issues with being treated poorly.
Location
8.0
The location was near the center of the city, which was perfect, but a bit of a walk to the Oktoberfest fairgrounds.
Dining
6.0
The dining was ok but not worth the high price.
Facilities
The facilities were basic but satisfactory.
John
United Kingdom,
March
2024
6.4/10
The hotel offers very reasonably priced rooms that are very clean and spacious, with all the necessary amenities. The staff can be quite unhelpful and unfriendly, especially in dealing with issues. The location is conveniently close to public transportation but not outstanding. The dining options are diverse but may come with some mix-ups. Overall, a value-for-money stay with some shortcomings in service and dining experiences.
Rooms
8.0
The rooms were very clean, spacious, and had all the necessities one would need for a comfortable stay.
Service
5.0
The service quality was lacking, with unprofessional and unfriendly staff interactions.
Location
7.0
The hotel's location is good, with easy access to public transportation and proximity to major attractions.
Dining
7.0
The dining experience offered a nice variety of options but may be prone to mix-ups.
Facilities
6.0
clean
unfriendly staff
Clare
United Kingdom,
August
2023
7.8/10
The hotel is ideally located close to transportation and major Munich attractions, making it convenient for exploring the city. The service was friendly and accommodating, although there were some issues with being asked for additional money. The dining options were pricey but satisfactory, and the rooms, despite a slight smoking smell, were well-equipped for a comfortable stay.
Rooms
7.0
The rooms had a strong smell of smoking, which was a bit unpleasant, but they were well-equipped with a sink and stove for cooking.
Service
8.0
The service was friendly and the staff members were helpful, but there was an instance where additional money was requested.
Location
9.0
The hotel is well-situated close to transportation and Munich's main attractions, making it a great choice for exploring the city.
Dining
7.0
The dining options at Hotel Vitalis were on the expensive side, particularly the fruit salads at €15 per person, but they were satisfactory for the most part.
Facilities
8.0
The facilities at the hotel were sufficient for a comfortable stay, with room service and laundry services available.